Kategorie: Mitglieder

Corinna Schuster (WMDE) (https://commons.wikimedia.org/wiki/File:Design_Thinking_Workshop_WMDE_Prototyp_Bus.jpg), https://creativecommons.org/licenses/by-sa/4.0/legalcode

Vom Wiki-Dorf bis zur Mitmach-App: Workshop zur Verbesserung unseres Mitgliederservices

02.08.2018
Corinna Schuster

Was ist guter Service? Und wie können wir ihn für unsere mittlerweile rund 65.000 Mitglieder zu einem Erlebnis machen? Diese Fragen standen im Mittelpunkt eines viertägigen Workshops in den Räumen von Wikimedia Deutschland. Zusammen mit der Hasso-Plattner-Institut Academy Potsdam haben wir dabei viele kreative Ideen, wie zum Beispiel den Mitmach-O-Maten oder das umherziehende Wiki-Dorf, entwickelt.

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